Refund policy

Returns & Refunds Policy

We want you to be satisfied with your purchase. If you’re not happy with your order, we’re here to help.

Returns

  • You may request a return within 30 days of receiving your item.

  • Items must be unused, unworn, and in their original packaging.

  • Certain items (such as hygiene-sensitive products) may not be eligible for return.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed back to your original payment method within 5–10 business days.

Return Shipping

  • Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

To start a return, please contact us at support@ecomlystyle.com.